Refund & Cancellation
Refund Policy
- We offer a full refund for orders that are canceled before the order is processed and prepared for delivery.
- If there is an issue with your order or the quality of our products, please contact us within 24 hours of receiving your order. We will initiate a refund after verifying the concern.
- Refunds may take up to 5-7 business days to reflect in your account, depending on your payment method.
- Cash on delivery
Cancellation Policy
- You can cancel your order free of charge within 30 minutes of placing it. After that, cancellation requests may not be accommodated as our team may have already started preparing your order.
- To cancel an order, please call our customer support or reach out to us via email as soon as possible.
- If a cancellation request is accepted, we will process the refund to your original payment method.
Important Notice
- In the case of prepaid orders, cancellations made within the specified time will be eligible for a full refund.
- Any cancellations made after the order has been dispatched will not be eligible for a refund.
- For any further inquiries or assistance, feel free to contact our customer support team.
At Irani Chai, your satisfaction is our priority, and we strive to maintain transparency and fairness in all our policies. Thank you for choosing us!